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Mojo Hit Shipping Policy

At Mojohit, we prioritize your satisfaction and ensure that our Kratom products reach you safely and promptly. Below is a comprehensive overview of our shipping policy so you know exactly what to expect when ordering from us.

Shipping Locations:

We proudly ship Kratom to most states across the U.S. However, due to state laws and local regulations, we will notify that where we can’t ship.

Please verify the legality of Kratom in your area before placing an order to avoid any issues during shipping.

Processing Time

Once you place your order, we begin processing it immediately. Our standard processing time is **1-3 business days**, ensuring your order is packed with care and shipped out as quickly as possible. Orders placed over the weekend or on holidays will be processed on the next business day.

Shipping Methods & Delivery Time

We offer the following shipping options to accommodate your needs:

Standard Shipping (3-5 Business Days): Reliable and cost-effective, perfect for those who aren't in a rush.

Expedited Shipping (2-3 Business Days): For customers who need their Kratom products sooner.

Overnight Shipping (1 Business Day): Need it fast? We’ve got you covered.

Please note, delivery times are estimates and may vary slightly due to unforeseen circumstances such as weather delays or carrier issues.

Free Shipping

Enjoy **free standard shipping** on all orders over $50 ! This offer applies to all eligible states. For orders below $80, shipping fees will be calculated at checkout based on the selected shipping method.

Tracking Your Order

You will receive an email confirmation with a tracking number as soon as your purchase ships. This will allow you to follow your package's journey in real-time so you know exactly when to expect delivery.

Damaged or Lost Packages

While we take every precaution to ensure your order arrives safely, we understand that issues can sometimes arise. If your package arrives damaged, please contact us within **48 hours** of receiving the delivery. For lost packages, please reach out, and we will work with the carrier to resolve the issue as quickly as possible.

Legal Compliance

It is your responsibility to ensure that Kratom is legal in your state or municipality before purchasing. We are not responsible for any products seized due to local laws or customs regulations. If your order is confiscated, we will not be able to issue a refund or replacement.

Changes to Shipping Information

Should you need to update your shipping address or make any other adjustments after placing an order, please contact us immediately. Changes to your order can only be made if your package has not yet been shipped.

Customer Support

If you have any questions or concerns about your shipment, feel free to reach out to our friendly customer support team.
Email: sales@mojohit.com